Cipher Five
Legal

Cipher Five Privacy Policy

Last Updated: March 15, 2026

1. Introduction

Cipher Five ("Cipher Five," "we," "us," or "our") operates the cipherfive.app website and the Cipher Five mobile application made available for iOS and Android (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our Services.

This Privacy Policy is designed for a general audience / teens+ product. Cipher Five is not directed to children under 13. If you are under the age of majority where you live, you should review this Privacy Policy with a parent or legal guardian before using the Services.

By using the Services, creating an account, signing in through Apple or Google, or otherwise interacting with Cipher Five, you acknowledge that your personal information will be handled as described in this Privacy Policy.

2. Who We Are

The Services are operated by RIDE COLLECTIVE POWERSPORTS LTD..

Business contact details: Address: 104-3318 Radiant Way, Langford, BC V9C 0K3, Canada Email: zeusabushawar@gmail.com Phone: 778-977-2963 Website: https://cipherfive.app

3. Scope

This Privacy Policy applies to personal information collected through:

  • the Cipher Five mobile app;
  • the Cipher Five website;
  • support, contact, and account-management communications;
  • in-app gameplay, leaderboards, rooms, challenges, profiles, and related features; and
  • advertising, analytics, crash-reporting, authentication, or other third-party tools that are integrated into the Services.

This Privacy Policy does not apply to third-party websites, services, or apps that are not controlled by us, even if they are linked from or integrated with the Services. Those third parties have their own terms and privacy policies.

4. Information We Collect

Depending on how you use the Services, we may collect the following categories of information:

A. Account and profile information

  • name, display name, username, avatar, profile image, and account preferences;
  • email address or other account identifiers;
  • information returned by Apple Sign In, Google Sign In, or other supported authentication providers;
  • guest or device-linked account identifiers used to create or continue a game profile.

B. Gameplay and social information

  • scores, statistics, rankings, streaks, achievements, game history, challenge results, room activity, settlement results, and leaderboard positions;
  • friends, invites, challenge requests, and social interactions that you create through the Services;
  • profile data, public handles, and other information you choose to make visible to other users.

C. Device, usage, and technical information

  • IP address, device identifiers, installation identifiers, advertising identifiers where permitted, app version, operating system, device type, language, region, diagnostic data, and approximate location inferred from network information;
  • logs, session information, clickstream information, screen views, feature usage, referral information, and crash reports.

D. Purchase and monetization information

  • transaction status, entitlement records, subscription or premium status, and store-related identifiers where paid features, purchases, or rewards are offered;
  • advertising, promotion, campaign, and reward-eligibility data.

E. Communications and support information

  • messages you send to us;
  • responses to support requests, bug reports, abuse reports, or legal/privacy requests;
  • account deletion, access, or correction requests.

F. Website and cookie data

  • cookie, local storage, analytics, and similar data collected through the website or web tools, subject to browser and device settings.

Some information is provided directly by you, some is collected automatically from your device or browser, and some is returned by third-party providers or generated by our systems from your use of the Services.

5. How We Use Information

We use personal information to:

  • provide, operate, maintain, and improve the Services;
  • create, authenticate, secure, and manage accounts and guest profiles;
  • enable gameplay, rooms, challenges, social features, rankings, and leaderboards;
  • personalize game experiences, settings, and content delivery;
  • process transactions, entitlements, rewards, and monetization features;
  • detect, prevent, investigate, and address fraud, abuse, cheating, security incidents, and violations of our Terms of Use;
  • communicate with you about account activity, updates, support issues, legal notices, and operational changes;
  • analyze performance, troubleshoot errors, monitor service health, and improve usability;
  • deliver advertising, limit ad frequency, measure campaign effectiveness, and comply with advertising or platform requirements; and
  • comply with legal obligations and enforce our rights, policies, and agreements.

6. How We Share Information

We may disclose personal information:

  • to service providers that help us host, store, analyze, support, secure, monetize, or operate the Services;
  • to authentication providers such as Apple or Google when you choose to use those sign-in methods;
  • to app store, payment, and platform partners involved in distribution, purchases, fraud prevention, compliance, or support;
  • to analytics, diagnostics, crash-reporting, and advertising partners whose tools we use to operate or improve the Services;
  • to other users when information is intentionally shared through public profiles, leaderboards, rooms, friend features, challenge results, or similar social functionality;
  • to professional advisers, insurers, auditors, acquirers, investors, or counterparties in connection with financing, restructuring, due diligence, asset transfers, or a merger, sale, or other business transaction; and
  • when required or permitted by law, court order, regulation, subpoena, valid legal process, or to protect our rights, users, platform integrity, or the safety of others.

We do not sell personal information in the ordinary meaning of the word "sell." However, some analytics, measurement, or advertising uses may be considered "sharing" or similar processing under certain laws.

7. Advertising, Analytics, and Third-Party Tools

The Services may use third-party advertising, analytics, crash-reporting, attribution, authentication, cloud, communications, or anti-abuse tools.

These providers may collect or receive information such as device identifiers, IP address, app events, diagnostic data, referral information, gameplay usage metrics, and other technical signals to perform services on our behalf or for their own operational purposes, subject to their applicable terms and privacy notices.

Where required by law or platform policy, we will provide appropriate notice, settings, or consent options for advertising, cookies, or tracking-related processing.

8. Leaderboards, Public Features, and Social Visibility

Certain information may be visible to other users or the public by design. For example, display names, profile images, scores, rankings, achievements, room participation, challenge outcomes, and leaderboard positions may be shown to other players.

Please do not use sensitive personal information in usernames, avatars, bios, room names, or other user-facing content. Information you choose to make public or visible to others may remain visible to those users even after it is removed from the live service, for example in screenshots or cached views outside our control.

9. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain accounts, preserve gameplay records, resolve disputes, enforce agreements, prevent fraud, comply with law, and maintain appropriate business and security records.

Retention periods may vary depending on the type of information and our legal, operational, or technical needs. When personal information is no longer reasonably needed, we will delete it, anonymize it, or securely de-identify it, unless retention is required or permitted by law.

10. Account Deletion and Your Choices

You may be able to delete your account through in-app or website tools that we make available. You may also contact us to request account deletion, access, correction, or other privacy assistance using the contact details in this Privacy Policy.

When an account deletion request is completed:

  • access to the deleted account may end permanently;
  • profile, authentication, and user-linked information may be deleted or de-identified;
  • some gameplay, transaction, fraud-prevention, security, legal, or audit records may be retained where reasonably necessary or legally required; and
  • some public or social information may persist in de-identified, aggregated, or historical form where needed for service integrity.

You can also manage certain settings through your device, platform account, ad settings, browser controls, or app permissions.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. No system is perfectly secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for using appropriate device-level security measures.

12. International Transfers

We may process or store personal information in Canada, the United States, or other jurisdictions where we or our service providers operate. As a result, personal information may be accessible to courts, regulators, or law-enforcement authorities in those jurisdictions, subject to applicable law.

When required, we take reasonable steps to use appropriate safeguards for cross-border processing.

13. Children and Teens

Cipher Five is a general audience / teens+ game and is not directed to children under 13. We do not knowingly collect personal information from children under 13 as a child-directed service.

If you believe a child under 13 has provided personal information to us in a way that is not authorized, please contact us and we will take appropriate steps to review and address the issue.

14. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about our processing of your personal information, subject to legal exceptions and identity verification requirements.

To exercise a privacy request, contact us using the details in this Privacy Policy. We may need information from you to verify your identity and process the request safely.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on the website or in the app and update the "Last Updated" date. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes acceptance of the updated policy to the extent permitted by law.

16. Contact Us

If you have questions, concerns, or privacy requests, contact:

RIDE COLLECTIVE POWERSPORTS LTD. Attn: Privacy Contact 104-3318 Radiant Way, Langford, BC V9C 0K3, Canada Email: zeusabushawar@gmail.com Phone: 778-977-2963 Website: https://cipherfive.app